- SK Telecom is not responsible for any replacement or refund of any products.
- We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier. The product will no longer be covered under any warranty, and we will no longer be liable for the repair or replacement of the product.
- Before you buy any product, please ensure that you have verified compatibility with your requirements and your system by visiting the manufacturer's website. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your requirements or your system configuration.
- All orders accepted will take at least 24-72 Working Hours to get shipped.
- Please note the product color may differ from the colors shown in the photo.
- SK Telecom is not responsible or liable for damaged or lost packages or those shipped back to us in the event that the designated courier service failed to deliver your package(s) to the given destination address after several attempts (due to your absence).
- Most of the products do not come with a warranty from the Chinese suppliers and manufacturers, they won't give us any warranty for electronics goods, but we do a thorough checking process of our all sold products from our ends before dispatching to our clients.
- We will inform the customer(s) about the order status by Email.
Return & Refund Policy/Cancellation Terms:
- SK Telecom is not responsible for any shipment delays due to national holidays or any natural circumstances.
- SK Telecom is not responsible for any damages or losses caused by postal or shipping services (Courier Company). We recommend you carefully check the package contents according to the packing list in front of the postal service or shipping company representative.
- If payment is made using payment gateway and cancellation is requested for the same order request then please note a charge of 10% will be deducted on the total amount of order placed and the balance 90% will be refunded back to you within 7 - 10 working days via NEFT/ RTGS. Also note this can be only done before the order is shipped if once the order has been shipped no cancellation of order or payment refund will be accepted.
- If the payment is already made through Bank Deposit then we can’t accept return/cancellation, else if you request cancellation/return of order before Bank Deposit then we can accept your request. Also, note you won't be charged any amount because this cancellation can be only done before the payment is made through a bank deposit.
- For any cancellation, you need to send us an email or call us mentioning the order request number, kindly note cancellation can only be done before the order is shipped.
- After the order is shipped then we will not accept any cancellation request or return of the ordered items.
- After the order is received if customers don’t like that product as per his expectation view at that time we will not accept the refund or exchange of the same.